Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
At BY12 Perfumes, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
- Personal information (name, email, phone number, shipping address) when you place an order or create an account.
- Payment information processed securely through our payment partners.
- Browsing data and cookies to improve your shopping experience.
- Communication preferences when you subscribe to our newsletter.
How We Use Your Information
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your orders, account, or customer service inquiries.
- To send promotional emails and newsletters (with your consent).
- To improve our website, products, and services based on your feedback and usage patterns.
- To prevent fraud and ensure the security of our platform.
Data Protection
- We use industry-standard SSL encryption to protect your personal data during transmission.
- Your payment information is processed through secure, PCI-compliant payment processors.
- We limit access to your personal information to employees who need it to perform their jobs.
- We regularly review our security practices to ensure your data remains protected.
Your Rights
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct your personal information at any time.
- Deletion: You can request deletion of your account and associated data.
- Opt-out: You can unsubscribe from marketing communications at any time.
Cookies & Tracking
- We use essential cookies to enable core website functionality.
- Analytics cookies help us understand how visitors interact with our website.
- Marketing cookies may be used to deliver personalized advertisements.
- You can manage cookie preferences through your browser settings.
Third-Party Sharing
- We share information with shipping carriers to deliver your orders.
- Payment processors receive necessary data to process transactions securely.
- We may use analytics services to improve our website performance.
- We never sell your personal information to third parties for marketing purposes.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your data, we will securely delete or anonymize it.
Order information is retained for a minimum of 5 years for legal and accounting purposes. You may request deletion of your account data at any time by contacting us.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: